Intellectual Property Rights Policy.

Last updated: [October 24th, 2024]

Soleil Lumière is committed to respecting and protecting intellectual property rights. We take allegations of intellectual property infringement seriously and strive to address such issues promptly and transparently.

Reporting Intellectual Property Concerns

If you believe that your intellectual property rights have been violated by any content or product on our platform, please contact us via email at: help@soleillumiere.com.

To ensure a swift review of your concern, your email must include the following details:

1. Your Contact Information:
   • Full Name
   • Email Address
   • Phone Number (optional)
2. Details of the Alleged Violation:
   • A detailed description of the intellectual property rights being infringed (e.g., copyright, trademark, patent).
   • Clear identification of the product(s) or content in question (e.g., product name, SKU, or URL).
3. Proof of Ownership:
   • Documents demonstrating your ownership of the intellectual property rights in question (e.g., copyright registration, trademark certificate, or relevant contracts).
4. Declaration of Good Faith:
   • A statement confirming that you believe, in good faith, that the material in question is unauthorized and infringes your intellectual property rights.
5. Consent to Process:
   • A declaration granting Soleil Lumière permission to process your claim and share necessary details with the accused party for resolution.

Important Notes

• This email address (help@soleillumiere.com) is dedicated solely to intellectual property rights and legal matters. Other inquiries may not receive a response.
• Submitting false claims may result in legal consequences. Ensure that all provided information is accurate and complete.

Response and Resolution

Upon receiving your claim, we will:

1. Acknowledge Receipt: Confirm that we have received your complaint within 2 business days.
2. Conduct an Investigation: Review the information provided and verify the validity of the claim.
3. Take Appropriate Action: If the claim is verified, we may take actions such as removing the infringing content or product from our platform, or contacting the seller for resolution.
4. Provide Updates: Inform you of the outcome of our investigation and the actions taken.

We appreciate your cooperation in protecting intellectual property rights and ensuring a fair marketplace.

For further inquiries about our Intellectual Property Rights Policy, please reach out to us at help@soleillumiere.com.