Business Hours:
Mon–Fri: 9:00 AM–6:00 PM
E-mail: help@soleillumiere.com
Welcome to Soleil Lumière. Where Quality Meets Convenience
Soleil Lumière was born with a clear purpose: to bring the magic of lighting into homes, transforming spaces and creating environments that reflect comfort, style and functionality. More than just selling lighting fixtures, the company strives to offer solutions that express personality and inspire new stories.
Soleil Lumière’s journey began with the belief that light has the power to transform not only spaces, but also emotions. A well-lit environment can convey warmth, sophistication, joy or tranquility. However, the company’s founders noticed a gap in the market: finding lighting fixtures that combined design, quality and affordability was a challenge for many.
This insight led to the creation of Soleil Lumière , an online store specializing in curating lighting fixtures that inspire and perform beautifully.
Mission:
To illuminate spaces and moments by offering high-quality lighting fixtures that transform environments and reflect the personality of our customers.
Vision:
To become a leader in the online lighting market, recognized for an impeccable catalog, exceptional customer service and commitment to sustainability.
Values:
At Soleil Lumière, customer feedback is essential to maintaining the quality and relevance of our products. We value every comment, compliment or criticism because this interaction helps us to continually improve.
By listening to our customers, we not only refine our selection, but also build trust with those who trust Soleil Lumière to light their homes.
Soleil Lumière also has a strong commitment to sustainable practices. A significant portion of our lighting fixtures use LED technology, known for its energy efficiency and durability, helping to reduce environmental impact.
Furthermore, we work with suppliers who share ethical values and responsible practices, ensuring a positive impact throughout the production chain.
Every customer is unique, and at Soleil Lumière, we take that seriously. Our customer support team is always ready to help you every step of the way, from choosing the right accessory to providing after-sales support.
We also provide a dedicated feedback section on our website where customers can share their experiences and suggestions. This interaction allows us to grow and continue to offer the best.
Soleil Lumière believes that lighting is more than just functional: it is a powerful tool for creating spaces that tell stories, evoke emotions and promote well-being.
By choosing Soleil Lumière, you become part of this story, contributing to a catalogue that reflects the best in quality, design and functionality. Together, we transform spaces and create moments that matter.
Soleil Lumière: Light up your spaces. Light up your life.
At Soliel Lumière, we are committed to providing an efficient and transparent shopping experience, from the moment of purchase to the delivery of your product. Below, we explain the step-by-step process and delivery timelines for your order.
At Soliel Lumière, our mission is to ensure your order arrives quickly and safely. Thank you for choosing our store and trusting our team to deliver your products with quality and efficiency.
At Soliel Lumière, we strive to provide excellent customer service and a seamless shopping experience. Below, we answer some of the most frequently asked questions to help guide you. If you have further questions, don’t hesitate to email us at help@soleillumiere.com.
Go to the product page, select your preferences, and click “Add to Cart.”
Click on the cart icon at the top of the website to view your cart. You can adjust quantities or remove items directly.
After completing your purchase, you will receive a confirmation email with your order number and purchase details.
If you receive incorrect or missing items, please contact us at help@soleillumiere.com with your order number and proof (e.g., images). We will correct the issue at no additional cost.
You can modify your order until 11:00 PM (+1 GMT) on the same day of purchase. Email us at help@soleillumiere.com with your order details to request changes.
We accept major credit cards (Visa, Mastercard, American Express, Discover) through Stripe Payments, as well as PayPal, Apple Pay, Google Pay, and ClearPay.
Yes, we use SSL encryption to protect your information during transactions, ensuring your safety and privacy.
Your personal information is confidential. We do not share, rent, or sell it, except where required by law.
We offer free shipping to eligible countries. For more details, please visit our Shipping Policy.
Once your order ships, you will receive an email with tracking details. You can track your order through the carrier’s website.
While delays are rare, please allow up to 5 extra business days beyond the estimated delivery time. Contact us at help@soleillumiere.com for assistance.
We accept returns and exchanges within 30 days of purchase. Items must be unused and in their original packaging. For more information, refer to our Refund & Cancellation Policy.
Email us at help@soleillumiere.com to begin the return process.
Orders can be canceled or modified within 6 hours of placement. For further details, please check our Refund & Cancellation Policy.
We recommend using Google Chrome, Safari, Firefox, or Microsoft Edge for the best browsing experience.
If you have additional questions, please email us at help@soleillumiere.com. We’re here to help!
Soliel Lumière – Online Shopping Dedicated to Your Satisfaction
We are dedicated to making your shopping experience smooth and worry-free. Thank you for choosing Soliel Lumière – your trusted shopping destination!
We ship to several countries.
Guaranteed Delivery.
Opening hours: Mon to Fri.
We accept credit cards and PayPal.
Soleil Lumière – Illuminate your essence
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