Privacy Policy Soleil Lumière.
Last Updated: October 24th, 2024
This Privacy Policy explains how Soleil Lumière https://soleillumiere.com/ (“Soleil Lumière”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you interact with us through our website, services, or communication channels (collectively, the “Services”).
By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, please refrain from using the Services.
Table of Contents
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- Updates to This Privacy Policy
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- How We Collect Your Information
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- Information We Collect
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- How We Use Your Information
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- How We Share Your Information
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- Cookies and Tracking Technologies
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- User-Generated Content
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- Third-Party Links and Services
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- Children’s Privacy
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- Security of Your Information
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- Retention of Personal Information
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- Your Rights and Choices
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- International Data Transfers
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- Complaints and Contact Information
1. Updates to This Privacy Policy
We may revise this Privacy Policy periodically to reflect legal, operational, or regulatory changes. Updated policies will be published on our website with the “Last Updated” date revised.
2. How We Collect Your Information
We collect personal information through:
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- Direct Interactions: Information you provide directly, such as during account registration or order placement.
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- Automated Technologies: Data collected via cookies, pixels, and similar technologies during your interaction with the Services.
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- Third Parties: Information obtained from partners like payment processors and marketing platforms.
3. Information We Collect
a. Personal Information Provided by You
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- Contact Details: Name, email, phone number, and address.
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- Account Information: Username, password, security questions.
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- Order Details: Billing/shipping addresses, payment details (excluding full credit card numbers).
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- Customer Support Information: Information shared in communications.
b. Information Collected Automatically
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- Usage Data: IP address, device/browser type, interaction logs, and referral sources.
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- Cookies: See Section 6 for details.
c. Information from Third Parties
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- Payment Providers: Transaction details for order processing.
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- Analytics Services: Insights on website traffic and user behavior.
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- Marketing Partners: Data for promotional purposes.
4. How We Use Your Information
We use your information to:
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- Process and fulfill orders.
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- Communicate about account activity, purchases, and support.
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- Enhance our Services and user experience.
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- Conduct marketing activities, including personalized promotions.
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- Ensure security and prevent fraud.
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- Comply with legal obligations.
5. How We Share Your Information
Your data may be shared with:
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- Service Providers: Hosting, payment processing, shipping, and IT support vendors.
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- Marketing Partners: To deliver targeted ads.
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- Legal Authorities: When required to comply with legal obligations.
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- Corporate Affiliates: For operational purposes.
We do not sell or share sensitive personal information for purposes of inferring characteristics.
6. Cookies and Tracking Technologies
Cookies enable functionality, analytics, and personalized advertising. You can manage cookies in your browser settings. Blocking cookies may impact site performance.
7. User-Generated Content
Content you post publicly, such as reviews, is accessible to others. Be mindful of sharing sensitive details in public forums.
8. Third-Party Links and Services
Our website may link to external platforms. We are not responsible for their privacy practices. Review their policies before sharing personal data.
9. Children’s Privacy
Our Services are not intended for users under 16. We do not knowingly collect data from minors. Parents may request deletion of a child’s information by contacting us.
10. Security of Your Information
We implement security measures to safeguard your data but cannot guarantee absolute security. Exercise caution when sharing sensitive details online.
11. Retention of Personal Information
Your information is retained as needed for:
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- Compliance with legal requirements.
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- Resolving disputes or enforcing agreements.
12. Your Rights and Choices
Depending on your location, you may have the right to:
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- Access your personal information.
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- Request corrections to inaccurate data.
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- Delete your personal information.
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- Opt-out of targeted advertising or data sharing.
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- Withdraw consent for data processing.
To exercise these rights, contact us at the details provided below.
13. International Data Transfers
Your information may be stored outside your country, including in the US or EU. We ensure appropriate safeguards, such as Standard Contractual Clauses, for international transfers.
14. Complaints and Contact Information
For inquiries or complaints regarding this Privacy Policy, contact us:
If dissatisfied, you may lodge a complaint with your local data protection authority.
